Why choose General Emergency Monitoring?
Trying to maintain your own security systems, fire alarms, or environmental controls can be challenging. Whether you work with homeowners or business owners, we’ll help you manage everything so you can concentrate on better serving your customers.
Since 1984, our UL-Listed Central Station alarm monitoring business has served a nationwide network of dealers like you. With personal service and quick responses, we’re ready to address your company’s situations and needs.
Our applicants undergo thorough background checks before an intensive training period. This helps us make sure they can handle our comprehensive software—as well as various customer and security needs—before employing them.
We’ve also made sure to meet UL’s safety and compliance standards so we can manage your monitoring system with the best possible service and technology.
We know it’s essential that we properly monitor the systems you install for your customers. Our team uses UL-certified redundant alarm receivers (like Sur-Gard, AlarmNet, Osborne-Hoffman, and SecureNet) to get signals from almost any type of panel.
Our primary facility (and each piece of equipment) has an identical backup, so failures or downtimes won’t interrupt your customers’ service. You’ll find our wholesale central location in Indianapolis, Indiana, with a secondary backup facility in Lafayette, Indiana.
We’ll guide you and your end users through our process before you sign a month-to-month contract. Once you’ve become a GEM partner, we’ll help you manage your customers’ accounts and call them when we receive an alert from their systems.
And because switching from one provider to another can be stressful, we’ll take time to walk you through the process so you’ll have a smooth transition. We’ll also discuss how we can help you reprogram alarm panels, guide your customers through the switch, and more.